Not happy with your order? NIXE's return policy makes it simple to send items back and get a full refund or replacement.
From your Orders page, choose the item and select "Return or replace item".
Use the original packaging if possible and include all accessories.
Follow the return instructions provided after your item is reviewed. Options vary by item and location.
Refunds are processed after we receive and inspect the item. Timing depends on the payment method and case.
If something goes wrong, contact support and we will review the case under this policy.
Items must be unused, in original packaging, and returned within 7 days of delivery. Some categories (personal care, digital goods) may be non-returnable.
